Support

Contact

For help, a problem or a suggestion, email craigncunningham@me.com, or use Email Support in the app under Profile → Settings → About. Replies usually come within a few days.

If you're reporting a problem, it helps to include your iPhone model, iOS version and the app version (shown in Settings → About).

How do I log a summit?

Tap a fell and choose Log a Summit, swipe right on a fell in the Fells list, or tap + on the Logbook and choose the fell. Add the date, a rating, photos, notes, companions and the weather, then tap Save.

Can I log a fell more than once?

Yes. Every climb is its own log. A fell is ticked once it has at least one.

Is the app free?

Yes, to download and try. You can log 10 summits free, with everything else in the app. A walk over three fells counts as three summits. To log more, unlock Pro, a one-off purchase with no subscription. Without Pro you can still browse every fell, the map and your stats, and view, edit, export and delete the logs you have. Nothing is ever deleted.

How do I restore Pro on a new iPhone, or after reinstalling?

Pro is linked to your Apple Account, so it's yours on any iPhone signed in to the same account. It usually unlocks by itself. If it doesn't, go to Profile → Settings → Pro and tap Restore Purchases. For a refund or a problem with a payment, use Apple's Report a Problem, as purchases are handled by Apple.

How do I back up my logbook or move to a new iPhone?

Your logbook and photos are included in your iPhone's iCloud Backup, so restoring a backup to a new iPhone brings them across. You can also go to Settings → Data and use Export Logs with Photos to save a zip of everything, then Import Logs on the new iPhone.

Why can't I fetch the weather for an older summit?

Apple's weather history starts on 2 August 2021. For earlier summits you can type the temperature and wind in yourself.

Does the app change my photo library?

No. Photos you add are copied into the app at a smaller size. Removing a photo or deleting a log only deletes the app's copy.

What does the app need?

An iPhone with iOS 18 or later. The Fells list and Logbook work without a signal; the map, fetching the weather and opening what3words need a connection.

Privacy

The app collects no data, and purchases are handled by Apple. Read the privacy policy.